FAQ

How long will my order take to be completed?

Orders take 5-10 business days to be completed. 

Can I place a custom order through your website?

As of right now, custom orders cannot be placed through our site. For custom orders, please email or visit us in-store.

What is the difference in decoration methods listed in items' descriptions?

All options on our site are decorated with one of 4 methods:

- Direct-to-Film Transfer: High quality ink with an adhesive melted to design details, then heated onto the garment/accessory. Used for high-detail and/or full-color designs. Finished product has a similar feel to Heat-Transfer Vinyl.

- Heat-Transfer Vinyl: A design is cut from a bolt of material and the finished design is heated onto a garment/accessory. Used for simpler, single- or low-color designs. Puff and Bling are included in Heat-Transfer Vinyl.

- Embroidered: Threads are stitched into a garment/accessory to create a design. Typically used for heavier garments or accessories and with a single- to full-color design.

- Tackle-Twill: A design is cut from a bolt of twill material, then sewn onto a garment or accessory. Used for low-detail and low-color designs.

I want one of your items in a different color than is offered. Is this possible to be ordered?

Yes, absolutely! While we do not list every color we can have made, we would be happy to get your desired garment/accessory. To get a different color or type of garment/accessory, please call, email or visit us in-store. (Please note some items may come in a limited range of colors, but we will find the closest match to your desired color or style) You are also welcome to browse our online catalog to see what all we have available.